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Terms & Conditions

thespaCLINIC Ltd requires that all visitors to this site agree to these terms and conditions. If you do not agree, you should not use this site. By accessing the site you indicate your acknowledgment and acceptance of these terms and conditions.

Appointment Cancellation Policy
We take a refundable deposit of £50 for all our consultations or 50% of the total treatment cost in the case of individual treatments to ensure attendance.

Should you proceed with a treatment(s), this deposit will be taken from the total cost. If you do not proceed following your consultation, the deposit will be refunded. Should you need to cancel or reschedule, we kindly ask that you call us 48 hours before your appointment.

Failure to give the full notice will result in the deposit being retained (or the treatment deducted from your course if no deposit held) by thespaCLINIC. This allows us to manage our diaries and offer the appointment time to another client. 

Refund Policy
Products purchased from thespaCLINIC that are in their original packaging, have not been used in any way and have a purchase receipt can be exchanged for a new product(s) or spa credit only.

No money will be refunded on gift cards as the refund will be issued as a clinic credit.

Minors Policy

At thespaCLINIC, most of our treatments can be enjoyed by those aged between 16-18 years old.  We do, however, require that anyone between these ages is accompanied for their treatment by a parent or responsible adult who must be present in the treatment room throughout the time it takes for us to provide the treatment.  Without a parent or responsible adult present, we will be unable to carry out the treatment and there will be a need to reschedule the appointment.  As the appointment is also subject to our Cancellation Policy, there may also be a risk of the deposit being forfeited

Restrictions on Use

The text, images, graphics, sound files, animation, video and/or their arrangement on the thespaCLINIC Website are all subject to intellectual property right protection and such material from www.thespaclinic.co.uk and any other world wide web site owned, operated, licensed or controlled by thespaCLINIC or any of its related, affiliated or subsidiary companies (collectively thespaCLINIC) may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of thespaCLINIC. Modification or use of the materials for any other purpose violates thespaCLINIC intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site, but remain with thespaCLINIC, who owns full and complete title to the material in this site.


All remarks, suggestions, ideas, graphics, or other information communicated to thespaCLINIC through this site (collectively the ‘Submission’) will forever be the property of thespaCLINIC. thespaCLINIC will not be required to treat any Submission as confidential, will not be liable for any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future thespaCLINIC operations. Without limitation, thespaCLINIC will have the exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. thespaCLINIC will be entitled to use the Submission for any commercial or other purposes whatsoever without compensation to you or other persons sending a Submission. By access to this site you acknowledge that you are responsible for whatever material you submit, and you, not thespaCLINIC have full responsibility for the message, including its legality, reliability, appropriateness, originality and copyright. thespaCLINIC does not warrant or make any representation regarding the use of the materials contained in this site in terms of correctness, accuracy, reliability or otherwise. The material in this site may include technical inaccuracies or typographical errors and thespaCLINIC may make changes or improvements at any time.

No warranties or representations the information contained in this site is provided ‘as is’ and without warranty of any kind, expressed or implied, including, but not limited to, all warranties of merchantability and fitness for a particular purpose. thespaCLINIC does not warrant that the functions contained in the material will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. thespaCLINIC does not warrant or make any representations regarding the use of or the result of the use of the material in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not thespaCLINIC) assume the entire cost of all necessary servicing, repair or correction. Accordingly, by using this information you agree that thespaCLINIC (including its agents, officers, directors and employees) are not liable for damages of any kind.


These terms and conditions will be governed and interpreted pursuant to the laws of England & Wales, notwithstanding any principles of conflict of laws. This is the entire agreement between the parties relating to the use of this site. thespaCLINIC can revise these terms and conditions at any time by updating this posting. thespaCLINIC products and services are available in the United Kingdom. However, the thespaCLINIC site may describe products and services that are not available nationally. This site may be linked to other sites, which are not maintained by thespaCLINIC. thespaCLINIC is not responsible for the content of those sites. All other trademarks are the property of their respective trademark owners.

thespaCLINIC reserves the right to change this policy at any time. Please check this page periodically for changes.

Offers Terms & Conditions

We take great pleasure in providing every customer who visits thespaCLINIC with results-driven treatments at the most competitive prices. We uphold a fair pricing policy to ensure all our clientele are treated equally when booking their treatment with us.

thespaCLINIC offers are available to everyone as such, they cannot be used in conjunction with any other offer for additional reduction; this includes membership discounts. If you have questions about our current thespaCLINIC offers please don't hesitate to contact us and we will be happy to help.

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